Terms of Use and Privacy Policy

TERMS OF USE

OVERVIEW

Please read the following terms and conditions of use carefully before using this website.  These Terms of Use may change, and any changes will be posted on this page. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

CONTENT
Unless otherwise noted, the design of the Site, the Site as a whole and all materials that are part of the Site (collectively, "Contents") are intellectual properties owned, controlled or licensed by The Arc Light or its subsidiaries and affiliates. Any use of the Contents without The Arc Light's express written consent is strictly prohibited.

WARRANTY DISCLAIMER

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Arc Light disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Arc Light does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Arc Light does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

LIMITATION OF LIABILITY

The Arc Light shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Arc Light has been advised of the possibility of such damages.

TYPOGRAPHICAL ERRORS

In the event that a product or gift box by The Arc Light is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product(s) listed at the incorrect price. If your credit card has already been charged, we shall issue a credit to your credit card account in the amount of the incorrect price. 

CLAIMS

All descriptions and claims are based upon the descriptions and claims of our trusted vendors and manufacturers. The Arc Light is not liable for claims about allergens, ingredients, certifications, or any other claims that may be deemed false. 

Due to the use of up-cycled, natural, hand-made and unique materials, products may differ in color, size, pattern and other variants from the website, pictures or other marketing materials and descriptions. These are not product defects and will not be treated as such.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless The Arc Light, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

 

PRIVACY POLICY

OVERVIEW

This policy outlines how The Arc Light uses and protects the information collected during your use of our website. You can be assured that any information collected will be used in accordance with this privacy policy. This policy may change, and any changes will be posted on this page. This policy only applies to information collected online, and does not apply to information collected offline. This policy is effective beginning March 11, 2021. By using our website, you are consenting to our privacy policy.

 

If you are browsing from California, THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights. If you are browsing from California and you want to opt out, please find assistance on The Arc Light's page about the CCPA.

 

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you visit our site or engage in site features; including but not limited to: placing an order, registering on our website, or communications. We may ask for your name, address, contact information, credit card information, demographics, or other information relevant to customer surveys and offers. We also collect information about gift recipients so that we can fulfill gift purchases. The information we collect about gift recipients is not used for marketing purposes.

HOW DO WE USE THE INFORMATION COLLECTED?

We use the information provided for internal record keeping, to better tailor the website and offerings to your preferences. It also allows us to better serve you, quickly process transactions, or administer a promotion, survey, contest or other site feature. 

The information you have provided may also allow us to send emails with information that may be of interest to you. You will not get these emails if you have not opted-in by subscribing, placing an order or registering on one of our forms; you can opt-out at any time by contacting us or opting-out from any promotional emails you get. However, order processing, order follow-up and update information in relation to a specific order is not considered marketing, and those emails and communications are excluded from opting-out.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways: 1) You can choose to only fill out required information on forms.  2) If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us. (shine a light)

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us (shine a light) as soon as possible and we will promptly correct any information found to be incorrect.

HOW DO WE PROTECT YOUR INFORMATION?

When you place an order, all sensitive/credit or bank card information supplied to us is transmitted through Paypal and Flutterwave on secure servers. For more information about PayPal, please click here. For more information about Flutterwave please click here.

HOW DO WE USE COOKIES?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

WHAT DO WE DISCLOSE TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include The Arc Light. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

THIRD PARTY LINKS

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.